The delivery is made by DHL.
Within Germany, free shipping costs with DHL standard.
Customs duties and taxes for EU member states
When shipping to non-EU countries, additional taxes or costs (e.g. customs duties) may arise in connection with your order, which are not paid by us or invoiced by us, but by you directly to the responsible customs or tax authorities are to be paid. For details, please contact the relevant authorities.
Depending on the shipping method, delivery takes 2 – 3 working days.
Shipments are made exclusively on Mondays to Fridays, excluding public holidays.
The goods are ready to be shipped one day after receipt of payment at the latest.
Returns / Exchange
Returns must be sent back to us within 14 days of receipt.
We only accept returns from the respective country of delivery.
Items must be returned in the condition in which they were received.
Returns must be requested via email at: firstname.lastname@example.org
We do not offer an exchange service. In this case, the order must be returned.